( 1 ) Are there other products that claims "no added preservatives"?

Products that does not have added preservatives are usually packed in small glass bottles or small packaging as they are for single usage or treatment. Such products have short shelf life, are expensive and generally inconvenient. For example: after use, you have to freeze, or add ingredients such as alcohol to extend the shelf life. MiE products can be kept unopened for 3.6 years. Our team of international scientists had successfully developed an exclusive natural self-preservation system that uses only pure natural herbs, without any alcohol or chemical preservatives. This is superior to other cosmetic formulation that claims "no added preservatives"

Note: Recommended to use MiE series products within 3 months once opened to ensure freshness.

( 2 ) How does MiE achieve the breakthrough in the products shelf-life?

We take many precautions in our technology to hinder the growth of microbial. These include:

1. The manufacturing process is done in a sterile and clean plant to limit microbial growth.
2. Special vacuum packaging is used to prevent bacterial contamination during use.
3. Use of exclusive natural self-preservation system made with natural herbs instead of adding alcohol or chemical preservatives.
4. MiE skin care products pH value is adjusted to inhibit microbial growth.

( 3 ) Which skin type is MiE series suitable for?

MiE series of skin care products promotes cell repair and stimulates cell regeneration. As long as the cells are healthy, our skin will naturally be healthy. Hence, MiE series is suitable for all skin types.

( 4 ) MiE series of skin care products is for which age group?

MiE series of skin care products promotes cell repair and stimulates cell regeneration. As long as the cells are healthy, our skin will naturally be healthy. Hence, MiE series is suitable for all ages. Signs of aging becomes apparent after age of 25 and this is best time to use MiE series for better results.

( 5 ) Can I use MiE if I have skin allergy?

MiE series of skin care products has no chemical preservatives and contains only natural ingredients so our products will not cause damage to the skin. Also MiE products has been dermatologically and clinically tested on eczema patients with allergies. As there are different types of sensitive skin, it is best to use MiE series products progressively for the sensitive skin to adapt.

( 6 ) How do we store the products?

Products are stored at room temperature and avoid direct sunlight.

( 7 ) Is MiE series of skin care products seasonal?

No, in fact, MiE series of skin care products promotes cell repair and stimulates cell regeneration. As long as the cells are healthy, our skin will naturally be healthy. Hence, MiE series is suitable for all seasons.

( 8 ) Is it normal to feel prickling on initial use?

MiE series of skin care products contains a variety of natural plant herbal formula. If prickling occurs during initial use, it is because your skin is responding to the new products. This is known as skin reaction period. Continue to use MiE series of skin care products, and in about 7-10 days, the skin will adapt to it and the skin tissue will be improved and repaired.

( 9 ) How does chinese medicinal beauty products compare to MiE series of skin care products?

Chinese medicine has pharmacological ingredients. There are many chinese medicinal skin care products that have not been dermatologically tested for allergy. Moreover, their effects and composition are still unknown. MiE series of skin care products has no chemical preservatives and contains a variety of natural ingredients. Clinically tested 1609 times on the human body, MiE has not shown to cause no skin damage. As it is dermatologically and clinically tested for safety, this makes MiE series one of the world's top skin care and health care products.

( 10 ) Is MiE series suitable for Atopic skin?

Although the MiE series of skin care products has no chemical preservatives, and is dermatologically and clinically tested, we do not know whether the ingredients present will cause inflammation on atopic skin. So it is recommended to use the product progressively and allow the skin to adapt. Otherwise, treat the Atopic skin first and use only after recovery.

( 11 ) What is the shelf-life of MiE series of skin care products?

3.6 years

( 12 ) What is WOW (Water-In-Oil-In-Water)?

The technology in general skin care products are oil or oil-in-water, hence not all the ingredients can be absorbed into the skin. MiE series of skin care products uses WOW = Water-In-Oil-In-Water, a new generation of skin care technology which can penetrate the oil barrier layer. With the use of emulsion technology and a new generation of skin transmission infiltration technology, every skin layer can now absorb 500 times the amount of water. As the result, the nutrients can effectively penetrate quickly and be delivered to the deep layers of the skin. This promotes three major effects: anti-oxidation, anti-wrinkle, anti-aging.

( 13 ) How long does it take to feel the efficacy of MiE series of skin care products?

We care about whether the skin care products that you use are natural, and that there is no harm to your next generation. There is no chemical preservatives, no alcohol, developed after 13 years with over USD 20million dollars spent. Taking the best of Western technology and Chinese medicine, natural and organic, MiE series skin care products is suitable for Asian skin type. After 7 days of use, skin metabolism reverts to its original rate. Between 14-21 days: stimulates skin regeneration, repairs, moisturizes, restores compact and delicate skin.

( 14 ) MiE series of skin care products made with 100% pure natural plant ingredients?

MiE series of skin care products uses a natural self-preservation system and the formulation of the products originated from an ancient palace prescription. Using high-tech skin infiltration technology, the essence of Chinese and Western medicine combined with a variety of plant extracts, nutrients and active ingredients are delivered to the skin for deep nourishment and repair. This is a breakthrough and advancement in the skin care industry.

( 15 ) Can I mix MiE series of skin care products and other skin care products?

MiE series of skin care products does not contain any preservatives as we do not want to cause long-term accumulation of toxins. We cannot guarantee that other skin care products do not add preservatives. Hence, it is recommended to use the complete MiE series of skin care products as a stand alone in order to avoid exposure to preservatives and the subsequent impact.

( 16 ) I see allantoin in ingredients. Is this a chemical?

Allantoin is mainly used for skin repair and to stimulate cell regeneration. Allantoin is generally extracted from Lithospermaceae plants and being acidic and alkaline in nature, it can extend the activity of keratinolysis which allows skin cells to metabolize normally. Allantoin can accelerate the formation of new cells, and improves the absorption of nutrients. Allantoin is also known as the "natural skin healer".

( 17 ) Why does my skin feels dry when I started using MiE skin care products?

General skin care products in the market could only reach the skin's surface. Therefore, though the outer skin may look moisturized, the deeper layer of the skin is dry. MiE skin care products are not the same. MiE series of skin care products is about in-depth skin care and highly penetrative. Our Ultra-Pure Water Injection Technology and WOW (Water-In-Oil-In-Water) deep penetration technology, enable nutrients and water to directly reach the deeper layers of the skin and be absorbed. This ensures hydration and moisturization of the middle and deep layers of the skin while at the same time, rejuvenating the surface skin and reduces wrinkles. Therefore, the initial phase of feeling of dryness depends on the skin condition and age. It usually takes 1-3 months to adjust the skin. You will find that your skin becomes different after using MiE skin care products for a month. You can intensify the treatment by using twice the amount of BIO-HERBALOGY HYDRO SERUM (MiE 5) and BIO-HERBALOGY REBORN LOTION (MiE 6) for even better results.

( 18 ) Washing the face with soap feels clean while with BIO-HERBALOGY MAKE-UP REMOVER (MiE 1), the face feels slightly "slippery"?

Normal pH value of the skin is between 4.5 to 6.5, slightly acidic due to the body's sebaceous glands. In order to avoid dry skin, the skin will produce secretions of essential fatty acids which forms a barrier to avoid the invasion of bacteria. Therefore, when we clean our skin, it is recommended to use a slightly acidic cleaning agent. MiE HERBALOGY MAKE-UP REMOVER has the right pH level that does not destroy the sebum film. As long as the proper facial cleansing steps are made, makeup and impurities on the skin will be removed without damaging the skin sebum film, hence it is normal for your face to feel "slippery". On the other hand, soap is alkaline. The use of soap on your face makes your skin feels clean because the alkalinity of the soap destroyed the acidic sebum film on the skin. Long-term usage will cause the sebum film to thin and the skin will be prone to acne bacteria, causing hyperplasia or allergies. Therefore, it is still recommended to use slightly acidic products wash your face.